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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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kim snyder

December 2, 2024

5  out of  5
rating by kim snyder
"Shelby was awesome !!! Very pleasant and very knowledgeable"
We responded:
"Thank you for your wonderful feedback, Kim! We're glad to hear that Shelby made a positive impression on you with her expertise and pleasant demeanor. We appreciate your support!"
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Catherine Regina Derry

November 25, 2024

5  out of  5
rating by Catherine Regina Derry
"My Daughter Melody Derry sold me a Life Policy and I am so very happy with it. My daughter does such an excellent job and I'm so very proud of all of her accomplishments there at Shelly Hood State Farm... And Thank You Shelly for all you do... Sincerely, Catherine Derry."
We responded:
"Thank you so much for your kind words, Catherine! We're thrilled to hear that you’re happy with the life policy and proud of Melody's accomplishments. We appreciate your trust in us and will continue to provide excellent service for you and your family!"
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Maddie

November 11, 2024

5  out of  5
rating by Maddie
"Shelby helped me obtain a life insurance policy, which was a completely new experience for me. I had no idea about any of the ins and outs of different life insurance policies, but she helped me weigh all of the pros & cons of each plan. She educated me, answered all of my questions, and worked hard to help me find a plan I can afford. Shelby was even kind enough to educate me & run some numbers on other extremely beneficial insurance plans, outside of life insurance. I am forever grateful for Shelby’s kindness, knowledge & professionalism! If you’re looking for an amazing insurance agent, Shelby is your woman!"
We responded:
"Thank you for your wonderful review, Maddie! We're thrilled to hear about your positive experience with Shelby. It's great to know she was able to guide you and provide the support you needed. We truly appreciate your recommendation and look forward to assisting you in the future!"
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Christina Rada

November 4, 2024

5  out of  5
rating by Christina Rada
"Just want to say how much I appreciate Melody ! She’s so helpful and listened to the needs that I had for insuring my home. Would highly recommend calling her for your insurance needs!"
We responded:
"Thank you for your kind words, Christina! We're thrilled to hear that Melody was able to assist you effectively. Your recommendation means a lot to us! If you need anything else, feel free to reach out."
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Andy

October 29, 2024

5  out of  5
rating by Andy
"Got a quote from Maddy for my Life insurance, super happy with my decision."
We responded:
"Thanks for being Good with Hood!!"
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Alec McElhinny

October 29, 2024

5  out of  5
rating by Alec McElhinny
"Maddy is an incredible agent—wonderful to talk with, deeply caring, and always willing to go out of her way to ensure you get the best coverage. Having an agent like Maddy brings comfort when you need it most. In difficult times, you want someone who truly cares, and Maddy will always be there for you."
We responded:
"Thank you for your kind words, Alec! We’re thrilled to hear that Maddy made such a positive impact on your experience. Your satisfaction and comfort are our top priorities, and we appreciate your trust in us."
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Tom Kealy

October 24, 2024

5  out of  5
rating by Tom Kealy
"Shelby was very helpful and responsive when setting up my home and auto policies. Thanks for making the transition smooth and easy!"
We responded:
"Thank you for your kind words, Tom! We're glad to hear that Shelby provided you with helpful and responsive service. It’s our goal to make transitions as smooth as possible for our clients. We appreciate your feedback!"
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Ken Powers

October 17, 2024

5  out of  5
rating by Ken Powers
"Working on homeowners and life insurance policies with Shelly and Melody. They have been very responsive to my needs and prompt in following up with me!"
We responded:
"Thanks Ken!! Life Insurance is what we are most passionate about!"
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Terry Sohler

October 16, 2024

5  out of  5
rating by Terry Sohler
"Excellent experience working with Shelly and her Team on my new Insurance Coverage with State Farm. Professional Team. Highly recommend to anyone looking for new Insurance Coverage. Terry Sohler."
We responded:
"Thanks Terry for being Good with Hood!"
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Brandon Oliver

October 10, 2024

5  out of  5
rating by Brandon Oliver
"After shopping around rates for life insurance, I found Madison Greve at this State Farm office. She made the process simple and it felt like she genuinely cared for my family and I. The rates were competitive and the service was what drew me to go with them. Thank you, Madison!"
We responded:
"Love this!! Thanks Brandon!"
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Alannah Weiss

October 8, 2024

5  out of  5
rating by Alannah Weiss
"Shelby is great to work with! She pays attention to detail and answers all my questions! She is so knowledgeable about life insurance! It really helped me out!"
We responded:
"Love to hear this Alannah thank you!!"
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Dale Wall

October 2, 2024

5  out of  5
rating by Dale Wall
"I loved Maddy Greve she is amazing!"
We responded:
"Maddy is incredible!"
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Paige Strahan

September 26, 2024

5  out of  5
rating by Paige Strahan
"Shelby helped us get set up for quotes and was so easy to talk to. She explained everything so that we understood what our options were and helped us get the best deals!!"
We responded:
"So glad to hear Paige!!! Thanks for the review!!"
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Jillian Cutshall

September 24, 2024

4  out of  5
rating by Jillian Cutshall
"Very helpful"
We responded:
"Thanks for the review! What could we do better to get five stars? Being the best for our customers is what’s most important!"
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Gary Gray

September 23, 2024

5  out of  5
rating by Gary Gray
"This agency is excellent , plus they are all Great Ladies . From Gary & Judy Gray"
We responded:
"Thank you so much!"
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Anna O'Gorman

September 20, 2024

5  out of  5
rating by Anna O'Gorman
"Shelby is amazing. She makes changing insurance. Which is rather scary easy and care free! She is polite and honest best of all. There are so many great people on their team. I strongly recommend anyone who is looking to get new insurance or just quote. You will be in great hands!"
We responded:
"Maddy is amazing! Thanks for giving Good with Hood a five star review!"
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Leslie Peterson

September 18, 2024

5  out of  5
rating by Leslie Peterson
"I just want to say what a pleasure it is to work with you Melody from Shelly Hoo's office. As soon as the first few minutes in working with Melody, she made you feel like you are part of the family and that she really cares about taking care of you. I feel confident in this office taking care of people and making you fell important. Thank you!! Leslie"
We responded:
"Thanks Leslie!! Mel is awesome!"
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Riley Hanna

September 18, 2024

5  out of  5
rating by Riley Hanna
"The agency you need to switch to for all insurance needs!! Reach out to Shelby for the best customer service experience!"
We responded:
"Thank you so much! Shelby is great!!"
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A E

September 18, 2024

5  out of  5
rating by A E
"My prior State Farm office in California provided me the number to Shelly Hood’s office. Once I landed in Omaha I called the State Farm office and was greeted by Melody, who is a ray of sunshine! She greeted me with a warm welcome and provided me with important information regarding my policy! Melody made sure I understood everything and explained the information I didn’t understand! I’m extremely grateful and happy that I’m apart of Shelly Hood’s State Farm office! Thank you for your kindness, it’s appreciated!"
We responded:
"Oh I love this!! Welcome to Good with Hood!"
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Pedro Morales

September 18, 2024

5  out of  5
rating by Pedro Morales
"Maddy was great and very personable!"
We responded:
"Maddy is amazing!"
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Jami Gragert

September 13, 2024

5  out of  5
rating by Jami Gragert
"Shelly and her team do an incredible job listening and respond in a timely manner. Appreciate the option for virtual appointments. Very thorough review to make sure we have proper coverage. Highly recommend!"
We responded:
"Thanks for being Good with Hood!!"
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Brittany Hunter

September 3, 2024

5  out of  5
rating by Brittany Hunter
"A lot has happened within the last few months, one of them including the loss of my vehicle. Maddie has been a tremendous help working with me! Whenever I have questions or concerns, she always responds back right away. I honestly couldn’t imagine a better agent than her. 100/10 would recommend her to anyone!!!"
We responded:
"So glad we were able to help!! Thanks for the five star review!!"
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Andrew Ames

September 1, 2024

5  out of  5
rating by Andrew Ames
"I’ll definitely be telling all my friends to give your office a call! I reached out to Shelby Polk to ask some questions about renters, life and car insurance. Not only did she get back to me within minutes, but she answered every single question I had with no problem! Not only that she was super nice and polite which is really nice, because a lot of the time dealing with insurance companies can be a hassle! You really have yourself an amazing agent! Thank you for everything!"
We responded:
"Great feedback Andrew! Thanks for the five star review!!!"
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carla varela

August 31, 2024

5  out of  5
rating by carla varela
"I was welcomed immediately and felt so comfortable during the process. I was really nervous walking in but felt so happy and felt so cared for after. Thank you !!"
We responded:
"I love this Carla!!! Thanks for being Good with Hood!!!"
Profile photo of Arick Ames

Arick Ames

August 30, 2024

5  out of  5
rating by Arick Ames
"Great experience with Shelly Hood-State Farm. I spoke with Shelby who helped quote me and it was a pleasant experience. She was very helpful and very kind. I look forward to working with her in the future with any further questions/concerns."
We responded:
"Thanks for the review!!!"