State Farm® Insurance Agent Shelly Hood

"Shelly Hood has made switching insurance policies from one state to another incredibly easy. They’ve also been extremely responsive to any questions or worries we have had so far."

"Shelly supported and brought me insurance that worked for my personal needs. I love how her team focuses on uplifting women and the power in women owned business. The cute dogs at the office are a good plus. I know that whenever I need support Shelly and her team will be there to support my personal needs!!"

"This place is a scam. I got insurance from this place and they failed to send me my physical copy of insurance. On top of that they canceled my policy for non payment when I did pay."

"Denise Marchant was extremely kind and supportive. This was the first time I have ever filed a claim and was a complete novice to this process since my husband's passing. Her helpfulness and patience were most appreciated. Also, Mark Sims, the adjustor, responded quickly and sent estimates same day. I am truly Thankful for having State Farm insurance. Nancy Todd"

"Enthusiastic, quick response, and very helpful"

"Shelly and her team really care about their customers and make sure you have proper coverage. Very knowledgeable about life insurance and the many options. It was a great experience to work with them. Highly recommend!"

"Dealing with insurance stuff is not my favorite thing, but I love having a local office with someone to talk to and answer my questions. The team in this office is so friendly and helpful, they make dealing with my not-favorite-thing pretty painless."

"Perfect service an very courteous beautifully done I highly recommend them"

"Denise"

"Great experience. Coverage thoroughly explained by very articulate agents. Saved a bunch of money going with Shelly Hood and her associates."

"Shelly is such a kind and genuine person. She truly cares about you as a person, not just a number or a sales goal. She is down to earth, authentic, empathetic, and just a truly wonderful woman, who is both passionate and educational about how different kinds of insurances, especially life insurance, can really help make a difference in the people you love lives. 100/10 would definitely recommend."

"Absolutely loved these amazing ladies and everything they do. It is more than just insurance with them. They want to help in all aspects of life. Very genuine. I could not ask for a better group. Shelly and Travis already feel like they are your best friends looking out for you. Best in the business and I would not go anywhere else"

"Shelly and her team are seriously the BEST. When you are in the office talking to them, you don’t feel like a business transaction. You feel like family. The all women owned office is just what you need to feel comfortable and trust you are getting the best with them! I would recommend them over and over!"

"Shelly and her team are super responsive to any questions I have and guide me to make the right decisions for my business!"

"Getting my insurance coverage switched over to my new car couldn’t be easier. Just a few quick texts and I’m up and running."

"Shelly makes you feel comfortable making important decisions about how you will leave your family if the unthinkable happens, which is never a fun conversation. She is very knowledgeable and I trust her to protect my family w the right coverages. I refer anyone who asks about life insurance to this agency. You won't regret it !"

"Very poor communication, neither Shelly nor her colleagues would respond to emails or phone calls. Had rate changes that I was not made aware of until 5 months after they were made. Overall possibly the worst customer service experience I’ve ever had. Definitely would not recommend."

"Setting up new account was very easy! Melody was very helpful and made the whole process painless."

"Very nice professional people work here."

"There is no group better than this lovely group of women! They are the best!"

"Quick professional response to my request to realign my insurance needs and provide better value and improved coverage."

"Denise was very helpful and professional. Denise answer all of my questions and went the extra mile to help me understand my policy 😃"

"Shelly Hood became my State Farm agent after my long time agent retired. She has always been very helpful and responsive to any question I may have. I have enjoyed working with her and her staff."