State Farm® Insurance Agent Shelly Hood

"Madison was great to work with and promptly answered my questions and requests. Happy to be back with State Farm!"

"We have been working with Madison since last July. Trying to buy a house in the midst of all the storms and trying to lock in insurance was a challenge but the Hood Team and Madison made it a breeze. We were able to get exceptional coverage and a very competitive rate. They answered all our questions and the process was hassle free. Madison is extremely responsive whether its been home our auto questions. Can’t go wrong with this group!"

"Nick from State Farm was an absolute peach- he went above and beyond answering all my questions and breaking things down clearly:) Would crash just to talk to Nick again.. kidding!"

"Amazing customer service !!"

"Shelby helped me set up a policy that provided so much more coverage than what I previously had, for the same price I was already paying! She was so insightful, knowledgeable and understanding. Having twins turning 16 in May I am confident knowing we are covered! Shelby was able to bundle my renters, auto, and life insurance. Absolutely amazing!!!!! 5 stars!!!!"

"Everyone at Shelly’s office was very helpful and quick to respond. Thank you!"

"Shelly and her team did a great job comparing coverages and making sure my liability coverage was what I needed."

"Very timely response and excellent customer service from Angel! I really enjoyed working with her!"

"Shelby did an amazing job of making the switch to State Farm as smooth as possible. Not only am i getting much better coverage than i previously had but she was able to do it all for less than what i was currently paying. I would highly recommend contacting her and getting a quote."

"Terrible service, we were patient with the employees with shelly that took 5+ business days to get back to us, if we got a response at all for quotes,questions you name it.It took them until a week ago to change the address for our policy to our address in Nebraska, despite bringing up the issue multiple times. When I went to change agents, left my original 1 star review and get my own car insured they were like the flash to get ahold of me and change the review, melody especially was helpful, UNTIL I changed my review to 5 stars, then the cold shoulder in person and over the phone, I wish ✨️you all a good life too✨️! -5 stars if I could! Thanks for the 2 years of nothing!"

"Maddy was the best !!!! 😊"

"Maddy Greve helped me get a quote for my auto insurance, and she was fantastic. She was very kind, patient, and took the time to explain everything thoroughly. Maddy answered all my questions and made the process smooth and stress-free. I truly appreciate her excellent customer service and professionalism. Highly recommend working with her!"

"Maddy has been great to work with in helping me find coverage in a few different areas. She’s made the process very easy and answered any questions I’ve had to make sure I’m fully understanding these policies. Thanks again Maddy!!!"

"Maddy is the best! She quoted me and answered all my insurance questions. Super helpful, and knowledgeable!"

"We got my husbands life insurance through Maddy at this agency . She was quick and easy to work with. She got us a quote fast and answered all of our questions. We definitely recommend the process was so easy."

"Maddy was awesome helping me get quotes!"

"They are great at educating customers on coverages"

"I was very happy with a State Farm agent. Then I bought a new car and somehow Shelly's office got it into their head that I had my policy through them, despite my never once reaching out to her and also calling MY agent from the dealership waiting room. I thought the matter was settled between my chosen agent and Shelly's office, but I recently got an email from Danielle with Shelly stating my rates are going up. Which is bogus because I should not even have a policy under her. The entire debacle is making me reconsider having State Farm insurance for anything. I was very happy with a State Farm agent. Then I bought a new car and somehow Shelly's office got it into their head that I had my policy through them, despite my never once reaching out to her and also calling MY agent from the dealership waiting room. I thought the matter was settled between my chosen agent and Shelly's office, but I recently got an email from Danielle with Shelly stating my rates are going up. Which is bogus because I should not even have a policy under her. The entire debacle is making me reconsider having State Farm insurance for anything. Edit: Shelly's response to my review that my account would be noted is the same thing I was told the first time I received unsolicited information about a policy with her office. Hopefully this time the notation works."

"Very friendly and informative agent. Between Shelly, Maddison, and Shelby they’ve always provided a great experience."

"I absolutely love Shelly and the girls they have worked wonders for me and my family they have done such a great job!!!"

"Shelby was very attentive and responsive to our questions and made sure we were taken care of! Highly recommended office!"

"Maddy was super easy in getting me a quote and was super flexible and accommodating when scheduling and listened intently on the situation presented."

"Great customer service."

"I worked with Maddy and she was AMAZING! She was super friendly and knowledgeable, and helped me with setting up life insurance for me and my family. She ensured that we got the best plan that fit our needs and budget."

"I was shopping around for a new policy and Madison was excellent to work with. She walked us through options to find the right amount of coverage and we saved $100’s as a result! She was so patient and helpful."